At 16, I noticed a major issue in the letting industry: agencies were prioritising speed over quality. Tenants were being placed quickly, not carefully.

A rushed placement might fill a property, but a bad tenant can cost thousands. Damage, missed rent, stress — all because proper checks weren’t being done.

My age made people question me. I didn’t look or sound like a traditional agent, so I had to work twice as hard to earn trust.

I studied psychology, communication, and human behaviour to become someone landlords could rely on. I couldn’t change my age, but I could change how I carried myself.

Landlords began noticing my care, detail, and consistency. They realised age didn’t matter — standards did.

I built BlueStone Lettings with one mission: raise the standard. Real checks, real care, and real protection for every landlord.